Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs what you may and may not do with the NumberOTP platform ("Service"). It supplements our Terms of Service. Violations may result in account suspension or termination without refund.

✅ Permitted Uses

NumberOTP is designed for legitimate technical and business workflows, including:

Software testing & QA — validating SMS onboarding flows, testing verification UX, automating test suites
Account onboarding — businesses that need to provision or test accounts at scale during development or staging
Research & development — evaluating carrier delivery rates, latency, and international SMS routing
Personal verification — receiving a single OTP for your own account on a service you legitimately use
Privacy-preserving access — using a virtual number to avoid sharing your personal phone number with a service you trust
Business operations — enabling employees or contractors to verify business accounts without sharing personal numbers

🚫 Prohibited Uses

The following uses are strictly prohibited and will result in immediate account termination:

Fraud & Identity Crime

Identity theft or impersonation of any person or entity
Phishing, smishing, or social engineering attacks
Bypassing fraud detection or KYC/AML verification systems for illegal purposes
Using numbers to deceive payment processors, banks, or financial institutions

Spam & Platform Abuse

Bulk creation of fake or duplicate accounts on any platform
Generating fake engagement, reviews, votes, or followers
Operating bot networks or coordinated inauthentic behavior
Any action that violates the Terms of Service of the target platform

Illegal & Harmful Activities

Any activity that violates applicable local, national, or international law
Money laundering, terrorist financing, or sanctions evasion
Facilitating the distribution of illegal content (CSAM, drugs, weapons, etc.)
Harassment, stalking, threats, or targeted abuse of any individual

Platform Abuse

Creating multiple accounts to exploit free credits or trial offers
Reselling or redistributing numbers obtained through the platform
Automated scraping of prices, numbers, or any platform data
Reverse engineering, decompiling, or attempting to extract proprietary systems

Abuse Detection & Enforcement

We actively monitor usage patterns for abuse signals including high error rates, unusual volume, repeated free-credit exploitation, and anomalous IP behavior. We cooperate fully with law enforcement requests and reserve the right to report suspicious activity to relevant authorities.

If you believe your account was suspended in error, contact us at abuse@numberotp.com with your account details and an explanation.

Reporting Abuse

If you observe misuse of our platform — including accounts being used for fraud, spam, or harassment — please report it to abuse@numberotp.com. We take all reports seriously and investigate promptly.

Changes to This Policy

We may update this AUP at any time. Continued use of the Service constitutes acceptance of the revised policy. We will notify users of material changes by email.